Singapore Airlines is positioned as a premium first class airline with high levels of innovation and excellent levels of service, and has made a strategic choice of giving priority to profitability over size.They use the Singapore Girls as a Unique Selling Point (USP). Singapore Girls in traditional Kerbaya uniform conveys a sense of familiarity and comfort. The Singapore Girl epitomizes Asian values and hospitality, and could be described as caring, warm, gentle, elegant and serene. It promised the passenger a lovely flight and great service. In addition, the social status of the Singapore Girl has also reached near-celebrity in Asia. This has allowed Singapore Airlines to be highly selective in the recruiting process for talent which has added further to the strength of the brand icon and the legend around it.
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